Client relations tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Relations
Source: VETERINARY ECONOMICS

How an old veterinary hospital learned new tricks

March 1, 2014

Four years ago, The Animal Medical Center in New York brought on a CEO with a fresh perspective. Find out how her secrets for success could benefit your practice, too.

Source: VETERINARY ECONOMICS

How my veterinary practice succeeds with client callbacks

March 1, 2014

When pets head home after hospital stays, an evening phone call can make all the difference for clients.

Source: DVM360 MAGAZINE

It's back: New Fairness to Pet Owners Act introduced in U.S. House

February 28, 2014

Bill says mandatory veterinary prescription writing will lower cost of pet ownership, encourage competition.

Source: DVM360 MAGAZINE

Surgery bill surprise

February 28, 2014

After a mobile veterinary surgeon departs and complications arise, this doctor learns the cost of shocking a pet owner with an extra invoice.

Source: dvm360

Practice like pet owners are watching

February 27, 2014

Do right by your veterinary patients and clients.

Source: VETERINARY ECONOMICS

Client handout: Create a tick-free zone in your backyard

February 26, 2014

Use this handout to talk to veterinary clients about simple landscaping techniques they can use to make their backyards safer for pets.

Source: VETERINARY ECONOMICS

Why parasite control really matters

February 26, 2014

Embed this video on your veterinary practice website to attract visitors—and keep pets healthy when it comes to fleas and ticks.

Source: VETERINARY HOSPITAL DESIGN

Building a transparent veterinary practice—with glass, open spaces and values

February 13, 2014

By breaking down barriers, you can give your clients an exceptional veterinary hospital experience.

Source: VETERINARY ECONOMICS

3 steps to creating curb appeal

February 1, 2014

First impressions are crucial. Here's how you can give your practice a facelift and impress clients upon arrival.

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