Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: VETERINARY MEDICINE

Mind Over Miller: Why honesty is the best policy for your veterinary practice

January 1, 2014

Read Dr. Miller's response to the recent not-so-positive media coverage of veterinary practice.

Source: VETERINARY ECONOMICS

Plan your attack on pet obesity—veterinary patients' lives depend on it

January 1, 2014

Use these suggestions to be proactive about your practice's methods to combat the perils of pet obesity.

Source: VETERINARY ECONOMICS

3 tips for veterinary callback success

December 18, 2013

Follow-up phone calls show clients you care and are crucial to building trust.

Source: DVM360 MAGAZINE

Zoetis Pet Wellness Report designed to boost preventive care, engage clients

December 4, 2013

Tool combines veterinary health risk assessment and laboratory screening results.

Source: VETERINARY ECONOMICS

Posts and tweets about inappropriate elimination

December 2, 2013

Send out these social media posts to help clients and save pets from relinquishment.

Source: VETERINARY MEDICINE

Audio: Communicating with grieving clients

December 2, 2013

Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.

Source: VETERINARY MEDICINE

How to break bad news to veterinary clients

December 1, 2013

Communication strategies and tips for breaking difficult news to clients.

Source: VETERINARY ECONOMICS

Don't miss follow-ups with veterinary clients

December 1, 2013

Show your practice's commitment to pet care with a professional post-appointment phone call.

Source: DVM360 MAGAZINE

Unwanted kitten distribution and other absurd veterinary client accusations

December 1, 2013

Dropping off kittens in the cover of darkness, dreaming up diabetes in a dog, changing the weather...yup, it's all in a day's work at a veterinary clinic.

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