Market trends: Helping clients pay - Veterinary Economics
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Market trends: Helping clients pay
Source: CVC IN BALTIMORE PROCEEDINGS

Is client compliance possible in this economy? (Proceedings)

April 1, 2009

Maintaining consistency in a multiple-doctor practice is a common challenge.

Source: FIRSTLINE

Top 4 reasons pet insurance claims are denied

April 1, 2009

Answer clients' question," Why was my claim denied?", with this discreet handout.

Source: FIRSTLINE

Sample script: Sticky payment scenario

April 1, 2009

Follow these talking points when a client's pet insurance is denied.

Source: FIRSTLINE

The ins and outs of pet insurance

March 26, 2009

NCVEI offers a simple explanation of how pet insurance works and whom it benefits.

Source: VETERINARY ECONOMICS

Are your clients leaving? Ask them why

March 1, 2009

You can't fix a problem if you're not aware of it. So find out what you could do better by asking clients.

Source: VETERINARY ECONOMICS

How I wow clients at every visit

March 1, 2009

Take extra steps to leave clients saying, "Wow!"

Source: VETERINARY ECONOMICS

Part 1: We're in this recession together

February 13, 2009

A doctor explains the realities of surviving slow times to team members.

Source: VETERINARY ECONOMICS

Part 2: We're in this recession together

February 13, 2009

A practice manager reminds clients of the importance of wellness care in a downturn.

Source: VETERINARY ECONOMICS

Audio tip: Get back to basics

February 2, 2009

Mark Opperman explains why you need to review the success of your reminders system.

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