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Client service for managers
Source: VETERINARY ECONOMICS

Insuring better compliance: A comparison of pet insurance companies

March 1, 2013

Pet health insurance could be a good option for many of your veterinary clients. If you don't have favorites yet, start your research here with this in-depth comparison.

Source: VETERINARY ECONOMICS

Help veterinary clients with end-of-life decisions about pets

September 20, 2012

Matters of the heart make for difficult choices. Pet owners may need assistance sticking to the facts.

Source: VETERINARY ECONOMICS

Doc Talk: Veterinary compliance tip—Keep your eyes on the pet owner

July 27, 2012

Meet clients' emotional needs and build loyalty.

Source: VETERINARY ECONOMICS

Veterinarians' own compliance leads to client compliance

July 25, 2012

Pet owners are paying attention—set an example.

Source: VETERINARY ECONOMICS

New and improved client handout section on dvm360.com

July 11, 2012

We've changed things up a bit to make our veterinary client handouts easier to find and use.

Source: VETERINARY ECONOMICS

Extinguish negative veterinary practice reviews

June 1, 2012

Burned by scathing Internet comments? Posting a response may actually help you gain veterinary clients—if you take the right approach.

Source: FIRSTLINE

Handle difficult clients with "deep acting"

May 1, 2012

Use this technique to smooth out conversations with troublesome clients.

Source: VETERINARY ECONOMICS

The threat from the Net: Marty Becker says this is veterinarians' top challenge

March 8, 2012

Work with the Web.

Source: VETERINARY ECONOMICS

6 books to spark an interest in equine veterinary medicine

February 14, 2012

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