Client relations tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Relations
Source: VETERINARY ECONOMICS

Client handout: What to do for my dog's itchy, sore ears?

June 1, 2014

Use this handout to talk to veterinary clients about what otitis is and what they can do to help their pet.

Source: VETERINARY ECONOMICS

Delivering bad news to veterinary clients in a 'good' way

June 1, 2014

Watch for clients' emotions in the moment, rather than trying to "fix" what they're feeling.

Source: VETERINARY ECONOMICS

Posts and tweets about cat facts, stats and folklore

May 28, 2014

Share these fun feline tidbits with your clients on social media.

Source: VETERINARY ECONOMICS

A non-awkward way to ask for good online reviews

May 12, 2014

dvm360 News Channel Director Kristi Reimer reports a tip from Dr. Jeff Werber about boosting your online presence ... with less of an "ick" factor if it feels a little weird.

Source: DVM360 MAGAZINE

Feline medicine, Fairness to Pet Owners Act and more in the dvm360 Five

May 12, 2014

Special report from CVC Washington, D.C.

Source: VETERINARY MEDICINE

5 ways to connect with cat owners

May 1, 2014

Get more cat clients in your door—and keep them coming back—with this feline-friendly advice.

Source: VETERINARY ECONOMICS

Checklist: 25 ways to increase feline visits to your veterinary practice

May 1, 2014

If you want more feline patients flocking to your veterinary hospital, see how many of these cat-friendly concepts you can implement in practice.

Source: DVM360 MAGAZINE

Take the bite out of negative veterinary client interactions

May 1, 2014

Implement this action plan to deal with your volatile veterinary clients—and avoid any dangerous situations in the process.

Source: DVM360 MAGAZINE

Angry beyond words? Try this when you or your veterinary team has been attacked online

May 1, 2014

Turn negative reviews into positive opportunities for your veterinary clinic.

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