Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: DVM360 MAGAZINE

Zoetis Pet Wellness Report designed to boost preventive care, engage clients

December 4, 2013

Tool combines veterinary health risk assessment and laboratory screening results.

Source: VETERINARY ECONOMICS

Posts and tweets about inappropriate elimination

December 2, 2013

Send out these social media posts to help clients and save pets from relinquishment.

Source: VETERINARY MEDICINE

Audio: Communicating with grieving clients

December 2, 2013

Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.

Source: VETERINARY MEDICINE

How to break bad news to veterinary clients

December 1, 2013

Communication strategies and tips for breaking difficult news to clients.

Source: VETERINARY ECONOMICS

Don't miss follow-ups with veterinary clients

December 1, 2013

Show your practice's commitment to pet care with a professional post-appointment phone call.

Source: DVM360 MAGAZINE

Unwanted kitten distribution and other absurd veterinary client accusations

December 1, 2013

Dropping off kittens in the cover of darkness, dreaming up diabetes in a dog, changing the weather...yup, it's all in a day's work at a veterinary clinic.

Source: CUSTOM VETERINARY MEDIA

Pillars of prevention: Getting to "yes" for parasite control—a roundtable discussion (Sponsored by Merial)

December 1, 2013

During a recent roundtable discussion, leading experts in the fields of veterinary parasitology, dermatology, behavior, and client communication gathered to discuss parasite control opportunities in clinical practice.

Source: FIRSTLINE

See eye-to-eye with clients on the 20/20 veterinary report

December 1, 2013

Are you prepared to respond when clients ask you whether you're trying to upsell them on their pets' care?

Source: VETERINARY ECONOMICS

Debunking 20/20: The real truth about veterinary medicine

November 26, 2013

How to tackle your clients' questions in the wake of ABC's news report.

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