Market trends: Helping clients pay - Veterinary Economics
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Market trends: Helping clients pay
Source: VETERINARY ECONOMICS

Audio tip: Don't discount services

January 6, 2009

Mark Opperman explains why you shouldn't discount your veterinary services.

Source: VETERINARY ECONOMICS

Audio tip: Show clients the value

December 2, 2008

Make sure clients understand the quality of the services you provide. Mark Opperman explains how.

Source: FIRSTLINE

Payment agreement form

November 18, 2008

Provide clients with payment options.

Source: FIRSTLINE

Sample script: Publicize your payment plans

November 1, 2008

The best time to talk about financial matters is during wellness visits.

Source: VETERINARY ECONOMICS

In down economy, pet owners cut veterinary spending last

October 8, 2008

75 percent would cut pet supplies, but only 50 percent of those would trim veterinary visits.

Source: VETERINARY ECONOMICS

Q&A: Addressing clients' financial complaints

October 1, 2008

How can I answer the "Why so much?" question?

Source: FIRSTLINE

Encouraging your boss to implement payment plans

September 15, 2008

If your practice doesn't offer financial options, you could make championing them your pet project. Here's how.

Source: VETERINARY ECONOMICS

Pet insurance and your practice

August 1, 2008

You wish more of your clients had pet insurance, but do you know enough to help clients get the information they need?

Source: FIRSTLINE

Is pet insurance gaining popularity?

August 1, 2008

Education is key to satisfying the demand.

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