Client relations tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Relations
Source: DVM360 MAGAZINE

Take the bite out of negative veterinary client interactions

May 1, 2014

Implement this action plan to deal with your volatile veterinary clients—and avoid any dangerous situations in the process.

Source: DVM360 MAGAZINE

Veterinarians employ different approaches to care for the country cat and the city cat

May 1, 2014

The obstacles to regular veterinary care are often the same for the scruffy barn cat as the pampered high-rise feline. The solution may be to use different tactics to get culturally different cat owners to comply.

Source: DVM360 MAGAZINE

Angry beyond words? Try this when you or your veterinary team has been attacked online

May 1, 2014

Turn negative reviews into positive opportunities for your veterinary clinic.

Source: VETERINARY HOSPITAL DESIGN

Veterinary hospital design with felines in mind

May 1, 2014

Start here for cat-friendly hospital design resources and success stories.

Source: VETERINARY ECONOMICS

Checklist: 25 ways to increase feline visits to your veterinary practice

May 1, 2014

If you want more feline patients flocking to your veterinary hospital, see how many of these cat-friendly concepts you can implement in practice.

Source: VETERINARY ECONOMICS

Team handout: 7 steps to make your veterinary practice comfortable for pets in pain

April 24, 2014

Use these tips and ideas from the Windsor Veterinary Clinic in Windsor, Colo., to ease the pain and strain of a veterinary visit for pets.

Source: DVM360 MAGAZINE

C is for cost: Cat care in crisis

April 21, 2014

Get past clients' bias against spending money on veterinary services for cats with the dvm360 Leadership Challenge.

Source: DVM360 MAGAZINE

Treatment option for a tense situation: Communicate, educate and de-escalate

April 21, 2014

Certain situations can get heated?quick. Get them under control before a tough exchange turns into much more.

Source: VETERINARY ECONOMICS

Misconceptions about pet pain

April 21, 2014

Reexamine your views for the benefit of pet owners and associates.

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