Client relations tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Relations
Source: VETERINARY ECONOMICS

An information prescription for veterinary clients

January 9, 2014

From home remedies for fighting fleas to diet tricks for finicky felines, the web is full of enough information—and often misinformation—to make a client's head spin. Guide them to reputable sites with this handout.

Source: VETERINARY ECONOMICS

Pets aren't getting the dental care they need at your veterinary hospital?

January 9, 2014

Make every month Dental Health Month at your veterinary practice to get clients in the door for crucial preventive screening.

Source: VETERINARY ECONOMICS

Taking the plunge with pet insurance

January 1, 2014

Q: I'm thinking of dipping my veterinary practice toe in the water with pet insurance, but I want to do it right. What steps should I take to ensure I'm offering my clients the best options?

Source: VETERINARY ECONOMICS

Do Yellow Pages still work for veterinary practices?

January 1, 2014

Q: Only nine of our clients indicated they found us through the phone book last year. I'd like to drop our Yellow Pages subscription altogether, but if each client is worth about $500, I wonder if it still has some value.

Source: VETERINARY ECONOMICS

Why client reviews matter at your veterinary practice

January 1, 2014

Learn how one bad apple can spoil your clinic's business.

Source: VETERINARY ECONOMICS

Take control of your veterinary practice's online reputation

January 1, 2014

Got a negative review? You can still survive and thrive in the veterinary world by following these simple steps.

Source: VETERINARY ECONOMICS

The benefits of breed-specific veterinary healthcare

January 1, 2014

Focusing on individual pet breeds each month educates your clients and helps you customize care.

Source: VETERINARY MEDICINE

Mind Over Miller: Why honesty is the best policy for your veterinary practice

January 1, 2014

Read Dr. Miller's response to the recent not-so-positive media coverage of veterinary practice.

Source: VETERINARY MEDICINE

Client handout: Chronic intestinal disease in cats

January 1, 2014

Help clients understand the importance of investigating frequent vomiting and hairballs in cats by downloading this free handout.

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