Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: VETERINARY ECONOMICS

Build bonds with veterinary clients through pet communication

November 1, 2013

Dr. Marty Becker says positive comments directed to pets can help put veterinary patients, clients, and even staff at ease.

Source: FIRSTLINE

How to get through tough money talks with veterinary clients

October 1, 2013

Feeling blown away by clients frustrated with the cost of care? Use these tips and scripts to calm the storm.

Source: DVM360 MAGAZINE

OMG! It's the veterinary @client of the future #lookout

October 1, 2013

My new clients won't look up from their phones. My older clients won't shut up. I'm not sure which is worse.

Source: VETERINARY ECONOMICS

Get loyal clients through authentic emotional connections

October 1, 2013

Four crucial tips that put gratitude, respect and compassion into everyday client interactions at your veterinary clinic.

Source: DVM360 MAGAZINE

Pyometra plus refusal to spay: A look at two veterinary cases

October 1, 2013

Management, legal and ethical issues abound when veterinarians recommend 'emergency' procedures to hesitant pet owners.

Source: FIRSTLINE

Sample script: Discussing palliative care

October 1, 2013

Do you know how to talk to your veterinary clients about palliative care? Here's a couple approaches you can try.

Source: VETERINARY ECONOMICS

Posts and tweets about pain prevention

October 1, 2013

Use your social media network to educate clients and raise awareness about pain prevention with these tweets and posts.

Source: FIRSTLINE

Don't forget the fecal sample

October 1, 2013

Get fecal samples from veterinary clients with these three tips.

Source: VETERINARY ECONOMICS

Bad things good veterinarians say

October 1, 2013

How to avoid tiny comments that wind up making big trouble for you, your veterinary clients and their pets.

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