Get a handle on scheduling with this spreadsheet example.
Use this Excel spreadsheet to show associates and team members how much you spend to employ them.
Use this card to record your biggest work challenges and what your team can do to relate to you. Then discuss your answers at the next staff meeting.
Form asking employees to acknowledge that they understand the hospital manual and their at-will status
Use this PDF of paper pies to track ideas that team members submit to improve efficiency, save money, or boost service.
Employee manual wording for introductory employment periods and discplinary procedures
Use this form to create your own list of reasons to smile. Then share your top answers with us.
What does your practice value? Read this sample practice principles card, then write your own standards of service to keep your values and creed top-of-mind when you're talking with clients.
Read these true stories of client service disasters, then use the discussion guide to talk about how you'd handle these situations at your next staff meeting.