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Client Relations

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Source: VETERINARY ECONOMICS Environmental enrichment key to friskier felines February 19, 2013 By: Steve Dale, CABC Help your veterinary clients with these simple tips to keep cats healthier and happier indoors.

Source: VETERINARY ECONOMICS You're not bringing in new veterinary clients? February 1, 2013 If you can't remember the last time you introduced yourself to a client, that's a problem.

Source: VETERINARY ECONOMICS Serve veterinary clients these nutritional nuggets February 1, 2013 Beef up your online presence to help patients eat better and lose the weight.

Source: VETERINARY ECONOMICS Does your veterinary practice have an image gap? February 1, 2013 By: Bob Levoy Sometimes it pays to tell clients why you're out of the office.

Source: DVM360 MAGAZINE Being friendly vs. being a friend to veterinary clients February 1, 2013 By: Marc Rosenberg, VMD Clients expect you to be professional—so be careful about blurring the line.

Source: VETERINARY ECONOMICS How to be Google's No. 1 veterinary clinic February 1, 2013 By: Dave Nicol, BVMS, Cert. Mgmt MRCVS You don't have to Google the answers to this one—they're right here.

Source: VETERINARY ECONOMICS Good deeds are your new Yellow Pages February 1, 2013 By: Rebecca Tudor, DVM, DACVS Looking for your next big marketing idea? Skip the old-school approach and promote the good stuff you and your veterinary staff are doing instead.

Source: VETERINARY ECONOMICS Tell the pet's owner how you really feel February 1, 2013 By: Marty Becker, DVM Make sure you're watching out for the best interests of the veterinary patient, not the owner.

Source: DVM360 MAGAZINE Credit cards vs. third-party payment plans for veterinary care February 1, 2013 More active credit market may prompt questions from veterinary clients.

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