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Source: VETERINARY ECONOMICS

Sample script: Answering veterinary client questions about marijuana poisoning in pets

September 19, 2013

With decriminalization on the rise in the U.S., more cases of marijuana poisoning in pets are being reported. Prepare for conversations with veterinary clients with this sample script.

Source: VETERINARY ECONOMICS

Remind veterinary clients that you price match

September 18, 2013

Don't let an emotional reaction damage an important relationship.

Source: VETERINARY ECONOMICS

Time is money (yours and your clients') in the veterinary practice

September 18, 2013

Take 10 seconds to explain the holdup and save everyone some trouble.

Source: VETERINARY ECONOMICS

Choose words carefully when discussing a pet's weight in the veterinary clinic

September 18, 2013

The wrong message might yield unfortunate results.

Source: VETERINARY ECONOMICS

Stop the revolving door at your veterinary practice

September 13, 2013

Trying to keep clients is hard enough, but problematic employee turnover on top of that can be a nightmare. Here are a couple ways to retain employees.

Source: DVM360 MAGAZINE

From the trenches: "Hey, doc, my trailer full of horses just crashed into a house ... "

September 5, 2013

So that's why you're late? Hadn't heard that one at my veterinary clinic before.

Source: VETERINARY ECONOMICS

Is social media ruining your life?

September 4, 2013

Whether you're dipping your toe into social media for the first time for your veterinary practice or you're an obsessive, face-always-in-the-smartphone user, here are tips to make your social media regimen a little emotionally—and physically—healthier.

Source: VETERINARY HOSPITAL DESIGN

The Veterinary Economics Hospital Design Conference—in 140 characters or less

August 29, 2013

Writers from dvm360.com tweeted fast and furiously during the recent Veterinary Economics Hospital Design Conference at CVC Kansas City. Here's a taste of what you missed ...

Source: VETERINARY ECONOMICS

Solving the Latino problem in veterinary medicine

August 27, 2013

Latinos visit the veterinarian less than other Americans, according to some attendees at the 2013 Banfield Pet Healthcare Industry Summit. But at least one study says different.

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