Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: FIRSTLINE

Tips to help cat owners avoid declaws

September 25, 2013

Encourage clients to try behavior modification to deal with a scratching kitten.

Source: VETERINARY ECONOMICS

Sample script: Answering veterinary client questions about marijuana poisoning in pets

September 19, 2013

With decriminalization on the rise in the U.S., more cases of marijuana poisoning in pets are being reported. Prepare for conversations with veterinary clients with this sample script.

Source: VETERINARY ECONOMICS

Choose words carefully when discussing a pet's weight in the veterinary clinic

September 18, 2013

The wrong message might yield unfortunate results.

Source: VETERINARY ECONOMICS

Time is money (yours and your clients') in the veterinary practice

September 18, 2013

Take 10 seconds to explain the holdup and save everyone some trouble.

Source: VETERINARY ECONOMICS

Roll back your veterinary client discounts

September 1, 2013

When you discount—in the exam room or in your latest promotion—you're not just slashing prices. You're shortchanging your team, your profession and yourself.

Source: dvm360

The heartworm toolkit

September 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Zoetis)

Source: DVM360 MAGAZINE

Treatment protocol for a chatty veterinary client

September 1, 2013

Dealing with a veterinary client who's allergic to silence? I found the cure.

Source: VETERINARY ECONOMICS

Use your animal knowledge to build bonds with clients

September 1, 2013

Share your favorite trivia about pets with veterinary clients.

Source: DVM360 MAGAZINE

Introducing intraoral radiography into your patient care protocol

September 1, 2013

Digital imaging systems will enhance periodontal wellness for your veterinary patients—when you know how to present the benefits to clients.

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