Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: VETERINARY ECONOMICS

Get loyal clients through authentic emotional connections

October 1, 2013

Four crucial tips that put gratitude, respect and compassion into everyday client interactions at your veterinary clinic.

Source: DVM360 MAGAZINE

Pyometra plus refusal to spay: A look at two veterinary cases

October 1, 2013

Management, legal and ethical issues abound when veterinarians recommend 'emergency' procedures to hesitant pet owners.

Source: FIRSTLINE

Sample script: Discussing palliative care

October 1, 2013

Do you know how to talk to your veterinary clients about palliative care? Here's a couple approaches you can try.

Source: VETERINARY ECONOMICS

Posts and tweets about pain prevention

October 1, 2013

Use your social media network to educate clients and raise awareness about pain prevention with these tweets and posts.

Source: FIRSTLINE

Don't forget the fecal sample

October 1, 2013

Get fecal samples from veterinary clients with these three tips.

Source: VETERINARY ECONOMICS

Bad things good veterinarians say

October 1, 2013

How to avoid tiny comments that wind up making big trouble for you, your veterinary clients and their pets.

Source: FIRSTLINE

Tips to help cat owners avoid declaws

September 25, 2013

Encourage clients to try behavior modification to deal with a scratching kitten.

Source: VETERINARY ECONOMICS

Sample script: Answering veterinary client questions about marijuana poisoning in pets

September 19, 2013

With decriminalization on the rise in the U.S., more cases of marijuana poisoning in pets are being reported. Prepare for conversations with veterinary clients with this sample script.

Source: VETERINARY ECONOMICS

Choose words carefully when discussing a pet's weight in the veterinary clinic

September 18, 2013

The wrong message might yield unfortunate results.

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