Tips and strategies to increase veterinary profits and services for doctors and their hospital teams - Veterinary Economics
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Growth Center


April 1, 2005

Dr. Brad Rosonke, owner of Hillside Animal Hospital in Scottsdale, Ariz., has little interest in dentistry. But he knows that offering dental services means better care for his patients. His solution: Hire a dental resident--in his case, Dr. Peter Bates--to visit his practice on a regular basis. "This is a win-win-win situation," says Dr. Rosonke. "Dr. Bates needs to see more patients during his residency, I'm now free to see other patients while he's taking care of dental issues, and our clients get more complete care for their pets."


Case Study: Investing in Digital Radiography Systems

March 1, 2005

Neel Veterinary Hospital in Oklahoma City, a paperless practice that purchased its first computer and electronic medical record system in 1993, prides itself on its commitment to using the latest technology. Adding computer radiography was a natural step in the evolution of our practice, says co-owner Dr. Tina Neel.

Source: Growth Bulletin

Case Study: Patient-Care Coordinators Improve Compliance

January 1, 2005

With the help of a patient-care coordinator, Veterinary Medical Clinic in Tampa, Fla., is seeing double-digit growth for the first time in years--and patients are enjoying even healthier lives, says practice owner Dr. Eddie Garcia. "The patient wins because it gets a better follow-up on what the doctor recommends and a better quality of life, and the client gets to enjoy the pet longer. The clinic wins because we're providing the service and making the income," he says.

Source: Growth Bulletin

Case study: Creating a nonprofit spay and neuter program

November 3, 2004

After Veterinary Economics published "Caught in the Middle: Business vs. Compassion" in June 2004, we received several letters fueling the discussion. One in particular, from Dr. Lowell Novy of Valley Veterinary Clinic in Simi Valley, Calif., provided an interesting solution: Start a nonprofit organization to help cover costs.

Source: Growth Bulletin

Hospital Tours Build the Bond

September 30, 2004

Hospital tours are a great way to attract new clients and cement your bond with existing ones. "We like to take the mystery away," says Dr. Lisa Barlow of Centennial Valley Animal Hospital PC in Louisville, Colo. "We think hospital tours help clients feel better about leaving their pets here."

Source: Growth Bulletin

Case Study: Behavioral Consultations

September 16, 2004

The doctors at Bowman Animal Hospital and Cat Clinic, Inc. in Raleigh, N.C., see an average of four to five behavioral consultations per month, says Monica Dixon Perry, CVPM, the practices hospital administrator. Of these behavioral consults, the vast majority lead to diagnostic testing to determine whether there are any underlying medical reasons for the behavioral issue, says Audra Alley, DVM, CVA. "If a cat or a dog is urinating abnormally, we start with a urinalysis to determine whether there are any abnormalities. If the results of the urinalysis are positive, we treat the medical problems first and then re-evaluate the behavior," Dr. Alley says.


Case Study: Practice Owner Saves on High-Volume Orders

August 19, 2004

Dr. Bill Swartz, owner of Clocktower Animal Hospital in Herndon, Va., says his six-doctor practice saves nearly $36,000 a year through a buying group.


Case Study: Thorough Arthritis Program Reaps Rewards

August 4, 2004

At Seaside Animal Care in Calabash, N.C., Dr. Ernest E. Ward Jr. knows that 20 percent of his canine patients will develop osteoarthritis at some point. To combat this statistic, Dr. Ward conducts a comprehensive senior arthritis program designed to lengthen the lives of his patients and improve their quality of life, strengthen the bond at his practice, and bolster his bottom line.


Pet Osteoarthritis Survey

August 4, 2004

Osteoarthritis survey


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