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Managing Smart

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Source: VETERINARY ECONOMICS Promote, attract, retain March 1, 2007 By: Linda Wasche How effective are special promotions in attracting new clients?

Source: VETERINARY ECONOMICS What's important to your team? February 1, 2007 By: Mark Opperman, CVPM Ask employees to rank the top five features they value in their job with this exclusive form.

Source: VETERINARY ECONOMICS Be a taskmaster February 1, 2007 By: Mark Opperman, CVPM Use a computer program to generate automatic reminders of recurring tasks.

Source: VETERINARY ECONOMICS Make 'em stick February 1, 2007 By: Mark Opperman, CVPM Use these 15 ideas to bond team members to your hospital—and keep your veterinary practice from peeling apart.

Source: VETERINARY ECONOMICS What's a good receptionist worth? February 1, 2007 By: Marnette Denell Falley It's cheaper in the end to pay for great skills, attitude, and experience.

Source: VETERINARY ECONOMICS Employee exit survey February 1, 2007 By: Mark Opperman, CVPM Use this exclusive survey to gain feedback when your team members leave your practice.

Source: VETERINARY ECONOMICS 10 tips to boost profitability January 1, 2007 By: Mark Opperman, CVPM You have nothing to lose and everything to gain. Implementing these ideas that boost the bottom line.

Source: VETERINARY ECONOMICS Learn from O.P.M. January 1, 2007 By: Bob Levoy One of the easiest, lowest-cost, and most practical ways to learn about management is from Other People's Mistakes.

Source: VETERINARY ECONOMICS Evaluating an equipment purchase January 1, 2007 Will that new piece of equipment pull its weight in your practice?

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