Client relations tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Relations
Source: DVM360 MAGAZINE

Unwanted kitten distribution and other absurd veterinary client accusations

December 1, 2013

Dropping off kittens in the cover of darkness, dreaming up diabetes in a dog, changing the weather...yup, it's all in a day's work at a veterinary clinic.

Source: CUSTOM VETERINARY MEDIA

Pillars of prevention: Getting to "yes" for parasite control—a roundtable discussion (Sponsored by Merial)

December 1, 2013

During a recent roundtable discussion, leading experts in the fields of veterinary parasitology, dermatology, behavior, and client communication gathered to discuss parasite control opportunities in clinical practice.

Source: VETERINARY ECONOMICS

End fearful visits to your veterinary practice

December 1, 2013

Coat yourself in pheromones and stuff your pockets with treats to make pets feel more comfortable.

Source: VETERINARY MEDICINE

DIY veterinary rehabilitation for patients with patella and cruciate injuries

December 1, 2013

Dr. Wardlaw discusses some therapeutic alternatives to get orthopedic patients comfortably back on their feet.

Source: FIRSTLINE

See eye-to-eye with clients on the 20/20 veterinary report

December 1, 2013

Are you prepared to respond when clients ask you whether you're trying to upsell them on their pets' care?

Source: VETERINARY ECONOMICS

Customized veterinary care for all life stages

November 26, 2013

Create a list of services for pet life stage kits based on your practice care recommendations, and help clients see where their pet fits in.

Source: VETERINARY ECONOMICS

Debunking 20/20: The real truth about veterinary medicine

November 26, 2013

How to tackle your clients' questions in the wake of ABC's news report.

Source: VETERINARY MEDICINE

10 easy steps for housetraining a dog

November 26, 2013

This handout gives pet owners tips to successfully train their dog to eliminate in an acceptable location.

Source: DVM360 MAGAZINE

Television commercials released to promote preventive veterinary care

November 22, 2013

Annual visits "as essential as food and love," says public service announcement from Partners for Healthy Pets.

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