Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: VETERINARY ECONOMICS

Veterinarians' own compliance leads to client compliance

July 25, 2012

Pet owners are paying attention—set an example.

Source: VETERINARY ECONOMICS

Veterinary case study: Share your own pets' struggles

July 4, 2012

Sharing personal stories of pet illness in exam rooms, veterinary newsletters and emails can bridge the gap between a seemingly trouble-free veterinarian and scared clients.

Source: VETERINARY ECONOMICS

Tough love

July 1, 2012

Should we skip the pet kisses to protect our health?

Source: CUSTOM VETERINARY MEDIA

Partners in Wellness (Sponsored by PurinaCare Pet Health Insurance)

July 1, 2012

Learn how to create wellness plans, how they affect your revenue, seven steps to introducing clients to them, and answers to your questions.

Source: FIRSTLINE

Ask your veterinary clients the right questions

July 1, 2012

Use this advice to get the most valuable information from clients and learn the truth about how pet owners perceive your service and care.

Source: VETERINARY ECONOMICS

Put rude client behavior on hold

July 1, 2012

If cellphone use is becoming a nuisance in your practice, you're not alone.

Source: VETERINARY ECONOMICS

Handling no-pay pet owners

July 1, 2012

We have more and more clients who accept a treatment plan with an estimate and then claim they have no money to pay the bill. Is there a way to prevent this from happening?

Source: FIRSTLINE

Are your pet owners straying to another veterinary practice?

July 1, 2012

You drove the lonely streets, wondering where they went. You watched for their cat or dog, their appreciative smile, their punctual friendliness. Don't give up. Don't just let your missing clients go—find out where they went, why they left, and maybe, just maybe, get them back.

Source: VETERINARY ECONOMICS

Posts and tweets about behavior

June 18, 2012

Use these Facebook posts and tweets to raise veterinary clients' awareness about behavior issues.

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