Source: FIRSTLINE
February 1, 2011
A veterinarian writes an apology letter to a former pet owner who couldn't afford to care for his dog.
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Source: VETERINARY ECONOMICS
February 1, 2011
By:
Kristi Reimer, Editor
Following this guideline will make life in the veterinary practice harder—but easier.
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Source: VETERINARY ECONOMICS
February 1, 2011
By:
Marty Becker, DVM
Conquer clients' fears at the veterinary practice with these communication tips.
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Source: VETERINARY ECONOMICS
February 1, 2011
By:
Marty Becker, DVM
Here are four ways to strengthen your relationship with clients.
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Source: VETERINARY ECONOMICS
January 1, 2011
By:
Mark Opperman, CVPM
No wonder veterinary associates can't imagine ownership. Where does their low self-esteem come from?
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Source: VETERINARY ECONOMICS
November 1, 2010
By:
Ernest Ward Jr., DVM
How do I handle 'sugar pushers'—clients or team members who bring in sweet treats for our staff or who place fund-raising cookie and candy order forms in the break room? I don't want to be rude, but I also want to live a healthy lifestyle.
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Source: VETERINARY ECONOMICS
November 1, 2010
By:
Kristi Reimer, Editor
The old gray Mac, she ain't what she used to be.
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Source: CVC IN SAN DIEGO PROCEEDINGS
November 1, 2010
By:
D.M. McCurnin, DVM, MS, DACVS
Our profession has had its ups and downs over the years. We have seen periods of perceived shortages and excesses of practicing veterinarians. We have moved from a profession of mostly male, large animal practitioners to one of mostly female, companion animal practitioners. The human-animal bond has been better understood and developed so that our pets have moved from the barn in the 1950's into our bed by the 1990's.
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