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Client Communication

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Source: VETERINARY ECONOMICS Posts and tweets about ticks June 14, 2012 Use your social media network to raise awareness about the pet health issues related to ticks with these tweets and posts.

Source: VETERINARY ECONOMICS Posts and tweets about dental care June 13, 2012 Use these Facebook posts and tweets to raise pet owners awareness about their pets' dental needs.

Source: VETERINARY ECONOMICS Posts and tweets about fleas June 11, 2012 Use your social media network to raise awareness about the importance of flea control with these tweets and posts.

Source: VETERINARY ECONOMICS Honor those veterinary clients who give June 1, 2012 Post names of donors around the office

Source: FIRSTLINE Lost and Found June 1, 2012 By: Kyle Palmer, CVT Two potential owners, one dog, and no microchip. Here's what happened when our veterinary practice got stuck between a Good Samaritan and the owner who wanted her dog back.

Source: DVM360 MAGAZINE A question that opens the door to better patient care June 1, 2012 By: Gerald Snyder, VMD Ask veterinary clients, "How long do you want your pet to live?" Their answers can open the door to better care.

Source: FIRSTLINE When veterinary clients say "No!" June 1, 2012 By: Karen Felsted, CPA, MS, DVM, CVPM When we offer pet insurance or third-party payment plans, some clients are quick to turn us down. What are we doing wrong?

Source: FIRSTLINE Keep out! How veterinary clients block you June 1, 2012 By: Jon Klingborg, DVM Learn how to reach out when clients put up "stay away" or "back off" signs—and get to the root of the pet's problem.

Source: VETERINARY ECONOMICS What's your EQ? June 1, 2012 Ask yourself the following questions to determine your practice's emotional intelligence climate.

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