Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: VETERINARY ECONOMICS

Sample script: Answering veterinary client questions about marijuana poisoning in pets

September 19, 2013

With decriminalization on the rise in the U.S., more cases of marijuana poisoning in pets are being reported. Prepare for conversations with veterinary clients with this sample script.

Source: VETERINARY ECONOMICS

Choose words carefully when discussing a pet's weight in the veterinary clinic

September 18, 2013

The wrong message might yield unfortunate results.

Source: VETERINARY ECONOMICS

Time is money (yours and your clients') in the veterinary practice

September 18, 2013

Take 10 seconds to explain the holdup and save everyone some trouble.

Source: VETERINARY ECONOMICS

Get feline clients in the door with these Facebook posts and tweets

September 1, 2013

Use these ready-made posts and tweets to emphasize fear-free methods for bringing cats into the clinic.

Source: VETERINARY ECONOMICS

Review the risks of pet obesity with veterinary clients

September 1, 2013

Addressing pet obesity

Source: VETERINARY ECONOMICS

Promote weight loss by pointing out the perils of pet obesity

September 1, 2013

Seeing too many overweight pets in practice, but having a hard time getting clients on board with your weight reduction recommendations? Put some mass behind your message with this informational client handout.

Source: VETERINARY ECONOMICS

So you still want to offer veterinary clients a discount?

September 1, 2013

Don't do a cash discount. Instead offer a product or service to your veterinary clients.

Source: VETERINARY ECONOMICS

Use your animal knowledge to build bonds with clients

September 1, 2013

Share your favorite trivia about pets with veterinary clients.

Source: DVM360 MAGAZINE

Treatment protocol for a chatty veterinary client

September 1, 2013

Dealing with a veterinary client who's allergic to silence? I found the cure.

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