Communicate effectively with your clients to improve service, encourage referrals, head off conflict and establish the kind of s - Veterinary Economics
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Client Education
Source: VETERINARY ECONOMICS

Words that work for a physical exam

July 26, 2013

You've done hundreds of exams, but each veterinary client typically only observes one each year for their pets. Use these mini scripts that highlight four key steps during a physical exam to increase your educational power in the exam room.

Source: DVM360 MAGAZINE

CATalyst Council to connect veterinarians with cat-adopting clients

July 26, 2013

New program e-mails health records to Portland-area veterinarians for post-adoption exams.

Source: CUSTOM VETERINARY MEDIA

Two interactive case studies illustrating the use of pet insurance (Sponsored by VPI)

July 15, 2013

Move through the rooms of a virtual veterinary practice and follow the workup as a canine emergency case or a feline illness case unfold. Work through each interactive case study and observe how the existence or absence of a pet insurance policy could influence client decisions and alter the case outcome.

Source: VETERINARY ECONOMICS

Understanding flea and tick life cycles

July 1, 2013

Think veterinary clients understand how quickly these parasites can spiral out of control in their environment? Give them an informational handout to better understand the life cycles of these pests—and heed your recommendations for prevention and control.

Source: VETERINARY ECONOMICS

Posts and tweets about puppy and kitten care

July 1, 2013

Use your social media network to raise awareness about common puppy and kitten concerns.

Source: dvm360

The behavior toolkit

July 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain behavior issues to pet owners. (With an educational grant provided by Ceva)

Source: VETERINARY ECONOMICS

Teaching your puppy the right way to play

July 1, 2013

Puppies can be rough. Teach veterinary clients how to play appropriately with their new friend from the start to ensure a lifetime of safe and happy interactions.

Source: VETERINARY ECONOMICS

Flea and tick life cycles

July 1, 2013

These handouts give your clients a better understanding of how flea and tick populations develop.

Source: VETERINARY MEDICINE

Got behavior questions? We've got answers

July 1, 2013

We went straight to the experts for tips and advice on some of the most common pet behavior problems you see in veterinary practice.

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