Communicate effectively with your clients to improve service, encourage referrals, head off conflict and establish the kind of s - Veterinary Economics
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Client Education
Source: VETERINARY ECONOMICS

Help clients understand the importance of preventive diagnostics

October 1, 2013

These tests can be crucial to detecting underlying disease and seeing the big picture of a pet's health. Use this handout as a supplement to exam room talks to help clients understand the importance of diagnostics.

Source: VETERINARY ECONOMICS

Tips to stay on top of pain in pets

October 1, 2013

Pets are masters of disguise when it comes to pain, so give your clients the tools to recognize and manage their pets' discomfort before it becomes a problem.

Source: VETERINARY MEDICINE

Video: Cock-a-doodle-DON'T

September 30, 2013

Devoicing and debeaking are complex veterinary surgical procedures performed on roosters to keep them from making noise and fighting. Dr. Eric Klaphake offers his views on these techniques and how to explain them to clients.

Source: DVM360 MAGAZINE

Veterinary health community marks World Rabies Day Sept. 28

September 27, 2013

Events will be held worldwide and across the United States.

Source: DVM360 MAGAZINE

Association for Pet Obesity Prevention calls on veterinarians to collect data Oct. 9

September 26, 2013

Seventh annual study hopes to better quantify obesity prevalence in cats and dogs.

Source: DVM360 MAGAZINE

Tufts researchers say TNR is not most effective method to control feral cat population

September 23, 2013

A computer simulation model supports trap-vasectomy-hysterectomy-release.

Source: VETERINARY ECONOMICS

Sample script: Answering veterinary client questions about marijuana poisoning in pets

September 19, 2013

With decriminalization on the rise in the U.S., more cases of marijuana poisoning in pets are being reported. Prepare for conversations with veterinary clients with this sample script.

Source: VETERINARY ECONOMICS

Choose words carefully when discussing a pet's weight in the veterinary clinic

September 18, 2013

The wrong message might yield unfortunate results.

Source: VETERINARY ECONOMICS

Get feline clients in the door with these Facebook posts and tweets

September 1, 2013

Use these ready-made posts and tweets to emphasize fear-free methods for bringing cats into the clinic.

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