Tips and strategies that help veterinary practitioners deliver great client service - Veterinary Economics
  • SEARCH:
Business Center
DVM Veterinary Economics Featuring Information from:

ADVERTISEMENT

Client Service
Source: VETERINARY ECONOMICS

Preserve your relationship with the rescued pet generation

July 1, 2013

Don't let clients with older adopted pets feel lost at sea in your veterinary practice. Throw them a line and help them feel just as welcome as clients with younger pets do.

Source: VETERINARY ECONOMICS

Teaching your puppy the right way to play

July 1, 2013

Puppies can be rough. Teach veterinary clients how to play appropriately with their new friend from the start to ensure a lifetime of safe and happy interactions.

Source: VETERINARY ECONOMICS

3 ways to extend your veterinary practice's hours

July 1, 2013

If you think extending your hours could boost revenue and improve veterinary client service—like 61 percent of your colleagues—here are some tips to help you make it happen.

Source: VETERINARY ECONOMICS

Go for fear-free in your veterinary practice

July 1, 2013

A trip to the veterinarian can be a scary experience for pets—and their owners. Turn it into a positive one by focusing on animal behavior and catering to pets' needs.

Source: VETERINARY ECONOMICS

Are veterinarians' reputations slipping with clients?

July 1, 2013

Stem the tide of opinion and enhance trust.

Source: dvm360

The behavior toolkit

July 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to explain behavior issues to pet owners. (With an educational grant provided by Ceva)

Source: VETERINARY ECONOMICS

BizQuiz: Are you really ready to walk into work?

June 28, 2013

Take this quiz to find out if you're looking up to par for practice!

Source: VETERINARY ECONOMICS

6 ways to pitch preventive care to cat owners

June 26, 2013

Clients often think their indoor-only cats don't need regular veterinary visits. Use these tips to explain the importance of preventive care—and start seeing more felines in your practice.

Source: DVM360 MAGAZINE

Use the right words when discussing payment options with veterinary clients

June 19, 2013

New video series tackles tough talk.

ADVERTISEMENT

Click here