The latest news and updates from veterinary conferences - Veterinary Economics
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Conference highlights
Source: VETERINARY ECONOMICS

Live from CVC West: Improve pet owners' perception of value

October 31, 2008

In this audio clip from the Veterinary Economics Progress in Practice seminars, consultant Denise Tumblin, CPA, talks about client service and building pet owners' perception of value.

Source: VETERINARY ECONOMICS

Managers' Retreat highlight: 3 reasons employees don't get things done

September 3, 2008

Each reason calls for a different response from you.

Source: dvm360

Live from CVC 2008: You may be driving your team crazy

August 26, 2008

At CVC Central 2008, speaker Debbie Allaben Gair explained that every communication style has advantages and disadvantages. Here's what she says you can do to get your message through more effectively.

Source: FIRSTLINE

Live from CVC Central: Answering emergency calls is essential to your bottom line

August 25, 2008

It pays to staff your phone until midnight.

Source: VETERINARY ECONOMICS

Live from CVC Central: Can't we all just get along?

August 25, 2008

Understand the root of conflict between team members in order to put a stop to it.

Source: VETERINARY ECONOMICS

Live from CVC Central: Management panel discusses personnel griefs

August 24, 2008

Denise Tumblin, Marianne Mallonee, and Monica Dixon Perry take audience questions.

Source: FIRSTLINE

Tip from Firstline Live 2008: Fix your phone troubles

August 24, 2008

Here's help for overworked receptionists.

Source: VETERINARY ECONOMICS

Live from CVC Central: Bond clients to your practice

August 23, 2008

Use this tip to help clients put team members' faces to names.

Source: FIRSTLINE

Tip from Firstline Live 2008: Halt turnover

August 23, 2008

Employee referral programs help practices find--and keep--top-notch team members.

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