Communication strategies for veterinary practitioners - Veterinary Economics
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Doctor Communication
Source: VETERINARY ECONOMICS

5 startup horror stories

July 1, 2007

Let these lessons keep you out of a business nightmare of your own.

Source: VETERINARY ECONOMICS

You know what happens when you assume ...

July 1, 2007

When two people are knowledgeable in the same field, misunderstandings arise if one assumes the other already knows something, according to a University of Chicago study.

Source: VETERINARY ECONOMICS

Make a good impression

May 1, 2007

Q. I'm a specialist at a referral practice and I'd like to visit the referring veterinarians in my area. What's the best approach?

Source: VETERINARY ECONOMICS

Meet and greet

May 1, 2007

Q. I'm a specialist in a community with a lot of old-guard general practitioners. How can I build rapport and convince them I'm not out to steal their clients?

Source: VETERINARY ECONOMICS

"Don't ask, don't tell" has to stop

January 1, 2007

More owners are taking advantage of herbs, nutritional supplements, chiropractic medicine, and acupuncture for their pets, but few are telling their veterinarians.

Source: VETERINARY ECONOMICS

Putting out PR fires

January 1, 2007

I recently discovered that patients were vaccinated with expired vaccines. We pulled the vaccines out of use immediately and called clients, but what can I do to calm the commotion?

Source: VETERINARY ECONOMICS

Please pass the pus!

December 1, 2006

Sometimes, as the saying goes, "'tis better to be silent and be thought a fool, than to speak and remove all doubt." Remember this when you feel the need to discuss rectal diseases with your colleagues—in a crowded public place.

Source: VETERINARY ECONOMICS

Sticky salary situation

September 1, 2006

I've been with the same clinic for seven years. There's a lot of turnover, and my boss hires new graduates. Depending on my day, I'm stuck playing teacher with up to three new veterinarians. My boss isn't around much and says I'm not pulling my weight given what I'm being paid. How can I explain the situation to him?

Source: VETERINARY ECONOMICS

Sample standards to get you started

July 1, 2006

Your standards should be clear, concise protocols—like the ones listed below—for what you believe is the best care for the pets you see.

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