Apr 1, 2010
By:
Mark Opperman, CVPM, Sheila Grosdidier, RVT
A web site is a way for you to communicate with your current and future clients, answer frequently asked questions, tell the history of your practice, introduce your services and the veterinarians who provide them, and share who you are and what you do.
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Apr 1, 2010
By:
Sheila Grosdidier, RVT, Mark Opperman, CVPM
Do you embrace technology or shy away from it? Technology should not be a dirty word but instead a helpful tool to drive your practice to its next level of excellence. By technology, I am referring to web sites, electronic medical records (paperless practice), email reminders, internet shop sites and yes, even the purchase of new equipment such as digital radiology or a surgical laser. Is it all worth it? Will it make a difference in your practice?
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Apr 1, 2010
By:
Sheila Grosdidier, RVT, Mark Opperman, CVPM
Terry has been the lead technician for your practice for the past 5 years. Amber has been with you less than a year. Terry suspects that Amber has a drug problem.
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Aug 1, 2009
By:
Sheila Grosdidier, RVT
Your manual is a tool to communicate information to your employees regarding your hospital's policies and practices, benefits, guidelines, leave procedures, expectations of conduct, equal opportunity employment and employment-at-will.
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Apr 1, 2009
By:
Sheila Grosdidier, RVT, Mark Opperman, CVPM
An employee handbook provides guidelines for employees including rules of the practice, employee conduct, safety information and benefits offered.
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Apr 1, 2009
By:
Sheila Grosdidier, RVT, Mark Opperman, CVPM
Electronic Verification (E-Verify) voluntary program run by the Department of Homeland Security in partnership with the Social Security Administration to help certify that employees hired by companies are legally authorized to work in the United States.
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