Articles by Bob Levoy - Veterinary Economics
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Articles by Bob Levoy

The art of open-book management

Feb 1, 2007

Disclosing the practice's financial information helps team members see the bigger picture. But is this approach right for your practice?

Learn from O.P.M.

Jan 1, 2007

One of the easiest, lowest-cost, and most practical ways to learn about management is from Other People's Mistakes.

Practice management blunder No. 1

Competing on price is the biggest slip-up you can make. Here's why.
Dec 1, 2006

Competing on price is the biggest slip-up you can make. Here's why.

Service that goes above and beyond

Oct 1, 2006

This veterinarian's passion for practice—and helicopters—lets him fill a unique niche.

Prepare clients for the unexpected

Sep 1, 2006

Countless companion animals suffered during last year's hurricane season and many lost their lives because of a lack of planning. Help your clients think ahead about emergencies.

Why good practices sometimes go bad

If your success is starting to slip, it could be that you no longer offer the care you so eagerly gave clients in the early days of practice. But it's not too late to get back on track.
Jun 1, 2006

If your success is starting to slip, it could be that you no longer offer the care you so eagerly gave clients in the early days of practice. But it's not too late to get back on track.

The secret to happy employees

Identify employees' job-related needs and then make their jobs so satisfying they'll really want to do their very best.
May 1, 2006

The goal: As Bob Townsend, former CEO of Avis Rent A Car System LLC, has said, "Create the kind of environment that pays people to bring their brains to work." The more you identify and address employees' job-related needs, the more likely they'll engage in what psychologists call "motivated behavior."

Satisfy or risk goodbye

Apr 1, 2006

If your team members aren't feeling satisfied with their jobs, find out what's wrongand find a fix.

Clients with a laundry list

Mar 1, 2006

Some clients view an office visit as an opportunity to catch up on an assortment of neglected pet health problems. Use these techniques to stay on topic and on schedule.

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