Tough issues call for tough talks. Using the right approach and communicating effectively will help you get on the same page—and get on with work and life.
Jul 1, 2006
By:
W. Bradford Swift, DVM
Tough issues call for tough talks. Using the right approach and communicating effectively will help you get on the same page—and get on with work and life.
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May 1, 2006
By:
W. Bradford Swift, DVM
From divorce to debt, everyone deals with personal issues?and you
may feel you shoulder too big a burden. Use these strategies to
manage tough situations when they spill into the workplace.
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Already singed? Use these strategies to find new energy and tackle your work feeling renewed and refreshed.
May 1, 2005
By:
W. Bradford Swift, DVM
I'd wanted to be a veterinarian since I was 7 years old, but after 12 years in practice, I didn't know if I could stand another day. I was frustrated, tired, and worn out by the constant stresses of practice, including staffing headaches, client turnover, and financial strains. And those stresses were having a profoundly negative influence on my personal life, too.
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Mar 1, 2005
By:
W. Bradford Swift, DVM
Think you're communicating--and selling--your services effectively? Here are some key points to consider to help you make powerful and persuasive recommendations to your clients
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Dec 1, 2004
By:
W. Bradford Swift, DVM
Growing up in the South, I quickly learned that there were certain subjects one simply should not talk about in mixed company--religion, politics, and money. There are similar touchy topics in business, such as pay raises and compensation plans, staff disagreements, a desire to make important changes in the practice, and disagreement about management styles. Although we'd like to avoid these topics, they need to be discussed.
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Oct 1, 2004
By:
W. Bradford Swift, DVM
What should I say when clients answer their cell phones during their pets' exams? I think they’d be irritated if I stopped exams to take personal calls.
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