Apr 28, 2008
By:
Marnette Denell Falley
The client looks up from your estimate and says, "Wow. That's a lot." What do you say when you encounter price resistance?
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Apr 28, 2008
By:
Marnette Denell Falley
The strongest practice teams work on their business, not just in it. Use this approach to give structure to your conversations about what paths to pursue.
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I can tell you from experience that time flies when you're having fun. And there's no doubt, this job is fun. You all are a big reason that's true.
Mar 1, 2008
By:
Marnette Denell Falley
You're a wonderful, generous, gracious group. And I've enjoyed working with you and for you as the editor of Veterinary Economics.
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Feb 1, 2008
By:
Marnette Denell Falley
More information, more experience, more skills—those are all good things, right? Actually, your know-how can sometimes work against you.
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Hard work, positive thinking, and cohesive group effort were not enough to make our software change go smoothly. It’s an excellent reminder that change is hard.
Jan 1, 2008
By:
Marnette Denell Falley
This issue of Veterinary Economics has been quite an experience for our editorial team—we switched software. Any of you who've done that in recent memory can probably identify.
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Not every idea has to work for you. The key is to keep introducing new ones to the mix.
Dec 1, 2007
By:
Marnette Denell Falley
OK, so let's say you disagreed with Mark Opperman last month. You've done fine without written employment contracts, and you never intend to put one in place. Or maybe you tried to move to twice-yearly exams in November, and every client refused your recommendation ...
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Nov 1, 2007
By:
Marnette Denell Falley
Every day, my team here hunts for the information you need to achieve your goals in practice. That's our goal. Our mission.
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Oct 1, 2007
By:
Marnette Denell Falley
Most people are more afraid of public speaking than they are of death. But you also need to share your ideas and know-how with the world.
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Sep 1, 2007
By:
Marnette Denell Falley
We talk all the time about first impressions. You doctors may never get a chance to make a first impression if your team suffers a misstep with a potential client along the way.
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