Articles by Brian Conrad, CVPM - Veterinary Economics
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Articles by Brian Conrad, CVPM

Saying goodbye: Terminating a long-time veterinary employee

It's never easy to let go of someone who's been by your side from the beginning. But sometimes it's the only option left. Here's how to do it with grace.
Jun 1, 2011

It's never easy to let go of someone who's been by your side from the beginning at your veterinary practice. But sometimes it's the only option left. Here's how to do it with grace.

Survey says: Ask team members for feedback

Give this survey to new team members to find out what they think of your practice.
Jan 1, 2011

Give this survey to new team members to find out what they think of your practice.

Team building through balloon animals: A report from the Managers' Retreat

There are many ways to know your teammates better.
Nov 4, 2010

You can see Brian Conrad's Managers' Retreat program for yourself at CVC in Washington D.C.

Audio: Use direct withdrawals for clients who can't pay in full

Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.
May 12, 2010

Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.

Getting clients to "yes"

May 6, 2010

Brian Conrad, CVPM, talks about what your team needs to think about to achieve client compliance.

How to reduce turnover

Managers: Take responsibility and ask your team to do the same.
Aug 1, 2008

Managers: Take responsibility and ask your team to do the same.

Make the promise. Keep your team

This practice manager vows to help his employees improve their skills—and they stay at his hospital to do it.
May 1, 2008

His motto? No team member will leave his practice feeling unchallenged, concede to a lack of direction, or have professional growth hindered.

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