Articles by Bob Levoy - Veterinary Economics
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Articles by Bob Levoy

Get loyal clients through authentic emotional connections

Four crucial tips that put gratitude, respect and compassion into everyday client interactions at your veterinary clinic.
Oct 1, 2013

Four crucial tips that put gratitude, respect and compassion into everyday client interactions at your veterinary clinic.

The most underrated job in veterinary practice

Low pay, difficult conversations and plenty of grunt work. That's right, it's ...
Jul 1, 2013

Low pay, difficult conversations and plenty of grunt work. That's right, it's ...

Etiquette for the differently abled

Is your veterinary team ready when a vision-impaired or hard-of-hearing client comes in for the first time?
Jun 1, 2013

Is your veterinary team ready when a vision-impaired or hard-of-hearing client comes in for the first time?

Spark a conversation with veterinary clients about obesity

Nearly 40 percent of owners of overweight pets don't realize their animal has a problem.
Apr 1, 2013

Nearly 40 percent of owners of overweight pets don't realize their animal has a problem.

A plague on your house!

Stop presenteeism—working sick—from ruining your veterinary workplace.
Mar 1, 2013

Stop presenteeism—working sick—from ruining your veterinary workplace.

Does your veterinary practice have an image gap?

Sometimes it pays to tell clients why you're out of the office.
Feb 1, 2013

Sometimes it pays to tell clients why you're out of the office.

Decide if your veterinary hospital hours are convenient

Convenience used to be about having the right location. Now it's more than that.
Dec 1, 2012

Convenience used to be about having the right location. Now it's more than that.

Job interviews are a two-way street

While you're judging job applicants, they're judging you and your veterinary practice.
Nov 1, 2012

While you're judging job applicants, they're judging you and your veterinary practice.

Carve your niche in a competitive market

Don't blend in with your fellow veterinarians—stand out and give clients a reason to come to you.
Oct 1, 2012

Don't blend in with your fellow veterinarians—stand out and give clients a reason to come to you.

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