Articles by Bob Levoy - Veterinary Economics
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Articles by Bob Levoy

Etiquette for the differently abled

Is your veterinary team ready when a vision-impaired or hard-of-hearing client comes in for the first time?
Jun 1, 2013

Is your veterinary team ready when a vision-impaired or hard-of-hearing client comes in for the first time?

Spark a conversation with veterinary clients about obesity

Nearly 40 percent of owners of overweight pets don't realize their animal has a problem.
Apr 1, 2013

Nearly 40 percent of owners of overweight pets don't realize their animal has a problem.

A plague on your house!

Stop presenteeism—working sick—from ruining your veterinary workplace.
Mar 1, 2013

Stop presenteeism—working sick—from ruining your veterinary workplace.

Does your veterinary practice have an image gap?

Sometimes it pays to tell clients why you're out of the office.
Feb 1, 2013

Sometimes it pays to tell clients why you're out of the office.

Decide if your veterinary hospital hours are convenient

Convenience used to be about having the right location. Now it's more than that.
Dec 1, 2012

Convenience used to be about having the right location. Now it's more than that.

Job interviews are a two-way street

While you're judging job applicants, they're judging you and your veterinary practice.
Nov 1, 2012

While you're judging job applicants, they're judging you and your veterinary practice.

Carve your niche in a competitive market

Don't blend in with your fellow veterinarians—stand out and give clients a reason to come to you.
Oct 1, 2012

Don't blend in with your fellow veterinarians—stand out and give clients a reason to come to you.

Call off the veterinary competition

Think online and big-box retailers are taking a bite out of your profits? Step up your game.
Sep 1, 2012

Think online and big-box retailers are taking a bite out of your profits? Step up your game.

Hire veterinary candidates with a knack for service

The right interview questions could help you achieve service excellence.
Jul 1, 2012

The right interview questions could help you achieve service excellence.

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