This manager says online and paper forms disconnect clients from the practice.
Feb 2, 2010
By:
Brenda Tassava, CVPM, CVJ
This manager says online and paper forms disconnect clients from the practice.
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Dec 1, 2009
By:
Brenda Tassava, CVPM, CVJ
This veterinary practice manager asks doctors and team members to sign off this document that shows they know team respect is crucial.
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Stores don't carry presents that boost patient health, client relationships, or practice morale. But by giving freely of your time and skills, you'll fulfill the wish list of every pet and client all year.
Dec 1, 2009
By:
Brenda Tassava, CVPM, CVJ
An attentive voice, a giving hand, and a dignified ear are on every client and patient's wishlist this year.
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A tightly honed message helps ensure clients see the value of your care and follow your advice—two important steps on the path to making sure pets live long, healthy lives.
Nov 1, 2009
By:
Brenda Tassava, CVPM, CVJ
A tightly honed message helps ensure clients see the value of your care.
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