When your clients need to wait beyond their appointment time, don't leave them in the cold.
Jan 1, 2011
By:
Bob Levoy
When your clients need to wait beyond their appointment time, don't leave them in the cold.
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When the economy improves, valuable team members may head for friendlier waters. It's up to you to show them why they should stay with your practice.
Dec 1, 2010
By:
Bob Levoy
When the economy improves, valuable team members may head for friendlier waters. It's up to you to show them why they should stay with your practice.
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Clear your throat, put on your headphones, and make your voice heard. Appearing on the radio can educate pet owners and attract new clients.
Nov 1, 2010
By:
Bob Levoy
Clear your throat, put on your headphones, and make your voice heard. Appearing on the radio can educate pet owners and attract new clients.
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Some human hospitals have come up with a new way for doctors to meet prospective clients. Could it work for your veterinary practice?
Oct 1, 2010
By:
Bob Levoy
Some human hospitals have come up with a new way for doctors to meet prospective clients. Could it work for your veterinary practice?
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Don't dole out harsh reprimands or, worse, ignore the problem. Keep team members in line—and make sure you're being fair.
Sep 1, 2010
By:
Bob Levoy
Don't dole out harsh reprimands or, worse, ignore the problem. Keep team members in line—and make sure you're being fair.
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Be persuasive, but don't push too hard. Otherwise, you run the risk of driving your clients away.
Jul 1, 2010
By:
Bob Levoy
Be persuasive, but don't push too hard. Otherwise, you run the risk of driving your clients away.
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Checking up on your patients can strengthen your bond between with clients—and keep your patients healthy.
Jun 1, 2010
By:
Bob Levoy
Checking up on your patients can strengthen your bond between with clients—and keep your patients healthy.
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When clients miss their appointments, you're left with gaps in your schedule and wasted opportunities for generating revenue. Here's how to make sure they show up.
May 1, 2010
By:
Bob Levoy
Work to eliminate these schedule gaps and wasted opportunities for revenue.
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Not getting the results you'd like from your own employee search? An employee referral program might help you build your dream team.
Apr 1, 2010
By:
Bob Levoy
Not getting the results you'd like from your own employee search? An employee referral program might help you build your dream team.
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