Articles by Denise Tumblin, CPA - Veterinary Economics
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Articles by Denise Tumblin, CPA

Conducting a community survey

Oct 1, 2007

Use this tool from Benchmarks 2007 to gather information about other practices in your area.

Comparing your fees to Well-Managed Practices'

Oct 1, 2007

Compare your value-based fees with Well-Managed Practices'.

The healing environment

Benchmarks 2007 shows how Well-Managed Practices turn their core values into financial success—without sacrificing positive energy.
Sep 1, 2007

See how Well-Managed Practices turn their core values into financial success.

Client care coordinator vs. receptionist

Mar 1, 2007

What's the difference between a client care coordinator and a receptionist? Is there a pay difference between the two?

Managing accounts receivable

Jan 1, 2007

How do the levels of accounts receivable compare in a companion animal practice to an equine practice? What's a reasonable level of accounts receivable for both?

If you pay peanuts, you get monkeys

Offer competitive pay and benefits to find the best and brightest employees.
Nov 1, 2006

You get what you pay for, so it should be no surprise that paying peanuts yields less-qualified, more-likely-to-be-unhappy employees—and high turnover.

Team building

Oct 1, 2006

15 tools and tips to take your team from good to great.

Receptionist position description

Oct 1, 2006

Position descriptions help you maintain your focus during the search for employees, communicate the responsibilities of the position to potential candidates, structure the orientation and training process, and assist in employee evaluations.

Receptionist training guidelines

Oct 1, 2006

Written training guidelines define the path your employees will take. Use these guidelines to develop yours.

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