Nov 1, 2007
By:
Bob Levoy
Is your practice easy to do business with? How can you achieve this goal? Here are some ideas.
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Oct 1, 2007
By:
Bob Levoy
Learn what makes team members tick with this form.
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You don't need a reason to brighten your team's day. Try celebrating for no reason at all. This leads to happy team members who are likely to stick around.
Oct 1, 2007
By:
Bob Levoy
"Celebrating makes people feel like winners and creates an atmosphere of recognition and positive energy." ... say Jack and Suzy Welch, co-authors of Winning (Collins, 2005).
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Motivate, inspire, challenge, and listen: What you can do to keep team members.
Oct 1, 2007
By:
Bob Levoy
You can sense whether employees are happy in an office the moment you walk in the front door. The most noticeable characteristic is the level of energy and emotional commitment that employees exhibit. Even a casual observer can feel the difference when walking the halls.
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A Mayo Clinic study finds that behavior, not skill, is the key to positive patient perception.
Jul 1, 2007
By:
Bob Levoy
A Mayo Clinic study finds that behavior, not skill, is the key to positive patient perception.
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Jun 1, 2007
By:
Bob Levoy
The devil is in the details. So what are your clients noticing about your practice and team members?
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May 1, 2007
By:
Bob Levoy
Know the difference between advertising and public relations to maximize your results.
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Mar 1, 2007
By:
Bob Levoy
Shine a light on your team members to ensure they feel appreciated and don't fade into the woodwork.
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Feb 1, 2007
By:
Bob Levoy
Disclosing the practice's financial information helps team members see the bigger picture. But is this approach right for your practice?
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