Articles by Don Dooley - Veterinary Economics
  • SEARCH:
Business Center
DVM Veterinary Economics Featuring Information from:

ADVERTISEMENT

Articles by Don Dooley

Don Dooley


Reacting to erroneous estimates
December 1, 2004

A patient complained that my office manager quoted a fee of $250 for a procedure, but he was billed $300. It turns out the procedure was done a few days after our new fees went into effect. Should we refund the difference?

ADVERTISEMENT

Click here