"Bad things happen. Animals die. Surgeries don't go as planned," says Bonnie Lutz, JD, an associate with Klinedinst Attorneys at Law in Orange County, Calif. "But that's not why veterinarians get sued."
Do you have an exam room that compromises your dignity? Do clients gawk and children giggle when they step into Room Three? You can remodel this terror of a room without creating chaos. Just ask the team at Great Neck Veterinary Clinic, Virginia Beach, Va., winner of the 2005 Veterinary Economics Ugly Exam Room Contest, sponsored by Veterinary Economics, BDA Architecture, Shor-Line Cabinet Co., and InPro Corp. Great Neck Veterinary Clinic realized it had a problem—and fixed it.