Before you schedule the cherry picker to come to your practice, let's see if we can fill your basket with some of the "low hanging" fruit.

Your inventory costs to gross should be 14-16%.

How Many Services Rendered In Your Practice Are Not Accounted For?

Effective Communication — Communication is an Underrated Art

Marketing – What Does This Term Mean?

Tomorrow is the first day of the rest of our lives. Let's make a difference!

Do you embrace technology or shy away from it? Technology should not be a dirty word but instead a helpful tool to drive your practice to its next level of excellence. By technology, I am referring to web sites, electronic medical records (paperless practice), email reminders, internet shop sites and yes, even the purchase of new equipment such as digital radiology or a surgical laser. Is it all worth it? Will it make a difference in your practice?

A web site is a way for you to communicate with your current and future clients, answer frequently asked questions, tell the history of your practice, introduce your services and the veterinarians who provide them, and share who you are and what you do.

Terry has been the lead technician for your practice for the past 5 years. Amber has been with you less than a year. Terry suspects that Amber has a drug problem.