As veterinary technicians, your role is vitally important in enhancing the lives of the patients you care for (and for the clients who own them). Did you know that you are also important in creating and sustaining the culture in the hospital where you work?

As a leader in your veterinary hospital you have a direct impact on the culture of your practice.

Fears about job security have crept into the workforce at large, but they don't need to sneak into veterinary practice. By taking initiative to be an A-plus team member, you'll solidify your place at the top of your boss's must-have list.

According to the Dictionary of Psychology, social loafing describes the phenomenon that occurs when individuals exert less effort when working as a group or team than when working independently.

The current state of the workforce is that there is a shortage of skilled workers and in the veterinary industry we are experiencing this shortage with a great intensity.

Once you identify all of the positions within your practice, it is important to create an organizational chart.

Identify the demands and requests of your client base.