Christine Shupe is executive director of the Veterinary Hospital Managers Association. The association is dedicated to serving professionals in veterinary management through education, certification and networking.
Practice owners speak candidly about what they would like to say to managers.
Veterinary managers speak frankly about what they would like to say to practice owners.
Learn how to keep veterinary team conversations positive and on the right track.
Turn a Debbie Downer's frown upside down and create positive energy to help your veterinary team members embrace change.
Consider these general descriptions and various levels of management at a veterinary hospital.
Get the inside scoop on veterinary practice managers' pay and benefits.
Use these 10 strategies to foster better relations with clients. Then when problems surface, pet owners may choose conversation instead of litigation.
Help avoid lawsuits by practicing good communication.