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Hospital of the year

2008 Hospital of the Year: Another view of reception 2008 Hospital of the Year: Canine boarding 2008 Hospital of the Year: Doctors' consultation area 2008 Hospital of the Year: Doctors' office 2008 Hospital of the Year: Exam room

VETERINARY ECONOMICS, Jul 1, 2009

Cover Story Grow your practice by attracting cat owners By Brendan Howard, Editor Are the cats in your practice crying out for attention? Here's how to meet their needs and attract the best cat-owning clients. Finances: Why cats are better than dogs By Brendan Howard, Editor A smaller animal can yield bigger profits. Checking in Show us cat owners a little love By Kristi Reimer, Editor My cat's a pain, but she requires your care—and kindness. Practice Management Q&A Q&A: Scope out hidden equipment costs I'm buying dental equipment. What additional costs do I need to be aware of? Q&A: Get out of the office and back to the exam room As a practice owner, I feel like I'm spending too much time on management tasks. How can I balance my dutes as a practice owner with my role as a veterinarian? Practice Tips "Do-ya-wanna" turn callers into clients? Fill your appointment book by asking front desk team members to follow these phone tips. Survey says: Make sure clients are satisfied By Bob Levoy A new era in the medical profession is here. Is your veterinary practice ready for it? Encourage dental compliance with a goody basket This veterinary practice increased compliance by giving clients a choice. Hire help to speed up your invoicing Don't horse around with invoicing. Hire a bookkeeper to help. Click & Copy Counsel clients on veterinary kidney care This client handout spells out renal care to improve compliance. Managing Smart Red Flags Rule: Are you ready? By Mark Opperman, CVPM Use this guide to protect your clients—and stay in the clear with the FTC after Nov. 1, 2009. Ownership Issues Write the great American loan proposal By Gary Glassman, CPA Every veterinarian wants to write it. Here's a guide to teach you what it takes to pen a brilliant loan proposal. Hospital Design Medicine in the mountains By Steve Bennaka, Content Specialist A relaxing vacation inspired Western Carolina Regional Animal Hospital in Flat Rock, N.C., a rustic masterpiece that reflects the hospital's beautiful mountainous surroundings. Hot Button A case for compassion in veterinary medicine Monitoring practice finances is key, but it's also important to look beyond the numbers.

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