• Veterinary Economics
• Past issues
• Subscribe or renew
• Editorial team
• Advisory board
• Author guidelines
• Practice Tips submission form
• Books and reprints
• Sales team
• Advertiser resources
• Contact us

ADVERTISEMENT

Hospital of the year

2008 Hospital of the Year: Another view of reception 2008 Hospital of the Year: Canine boarding 2008 Hospital of the Year: Doctors' consultation area 2008 Hospital of the Year: Doctors' office 2008 Hospital of the Year: Exam room

VETERINARY ECONOMICS, May 1, 2010

Cover Story Sour on veterinary associate pay? By John Lofflin, Special Assignments Editor If compensation has put the squeeze on your practice, take a look at your doctors' slice. Checking in The dangers of not delegating By Kristi Reimer, Editor Sometimes we just can't help ourselves. But then we end up paying the price. Practice Management Q&A Q&A: Replace the waste by creating a recycling program By Matthew Rooney, DVM Our practice produces a lot of waste. How can we create a manageable recycling program? Q&A: Staff smoke breaks By Shawn McVey, MA, MSW How do I structure breaks in a way fair to smokers and nonsmokers? Q&A: Make work less miserable By Craig Woloshyn, DVM Our team sees work as 'just a job.' How can I create a more fun—and productive—atmosphere? Practice Tips Don't let no-shows slow you down By Bob Levoy Work to eliminate these schedule gaps and wasted opportunities for revenue. Train your team with your on-hold message Your on-hold message can be a valuable training tool. If you give your client a cookie By Jeff Rothstein, DVM, MBA Give the occasional freebie to keep good clients coming back. Use empty trash cans to take purrfect photos of fractious cats Empty, clean trash cans make a great background for photos. Tough talk: Have heartfelt heartworm discussions Stop heartworm infection before it starts by giving clients the facts. Click & Copy Step-by-step guide to talking to clients about wellness programs Use this guide to keep wellness top of mind for clients and get pets the care they need. Managing Smart Online networking—it works By Mark Opperman, CVPM Build relationships to build your veterinary practice through the new social media. Cover Story Putting a personal stamp on practice By Sarah Moser This doctor focused on designing for team comfort—knowing that better patient care would be the result. Hot Button Turning death into a wake-up call By Melody Heath, DVM Every encounter is a chance to educate.

ADVERTISEMENT