VETERINARY ECONOMICS, May 1, 2010 - Veterinary Economics
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VETERINARY ECONOMICS, May 1, 2010
Cover Story
Sour on veterinary associate pay?
By John Lofflin, Special Assignments Editor
If compensation has put the squeeze on your practice, take a look at your doctors' slice.
Checking in
The dangers of not delegating
By Kristi Reimer, Editor
Sometimes we just can't help ourselves. But then we end up paying the price.
Practice Management Q&A
Q&A: Replace the waste by creating a recycling program
By Matthew Rooney, DVM
Our practice produces a lot of waste. How can we create a manageable recycling program?
Q&A: Staff smoke breaks
By Shawn McVey, MA, MSW
How do I structure breaks in a way fair to smokers and nonsmokers?
Q&A: Make work less miserable
By Craig Woloshyn, DVM
Our team sees work as 'just a job.' How can I create a more fun—and productive—atmosphere?
Practice Tips
Don't let no-shows slow you down
By Bob Levoy
Work to eliminate these schedule gaps and wasted opportunities for revenue.
Train your team with your on-hold message
Your on-hold message can be a valuable training tool.
If you give your client a cookie
By Jeff Rothstein, DVM, MBA
Give the occasional freebie to keep good clients coming back.
Use empty trash cans to take purrfect photos of fractious cats
Empty, clean trash cans make a great background for photos.
Tough talk: Have heartfelt heartworm discussions
Stop heartworm infection before it starts by giving clients the facts.
Click & Copy
Step-by-step guide to talking to clients about wellness programs
Use this guide to keep wellness top of mind for clients and get pets the care they need.
Managing Smart
Online networking—it works
By Mark Opperman, CVPM
Build relationships to build your veterinary practice through the new social media.
Cover Story
Putting a personal stamp on practice
By Sarah Moser
This doctor focused on designing for team comfort—knowing that better patient care would be the result.
Hot Button
Turning death into a wake-up call
By Melody Heath, DVM
Every encounter is a chance to educate.

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