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Hospital of the year

2008 Hospital of the Year: Another view of reception 2008 Hospital of the Year: Canine boarding 2008 Hospital of the Year: Doctors' consultation area 2008 Hospital of the Year: Doctors' office 2008 Hospital of the Year: Exam room

VETERINARY ECONOMICS, Dec 1, 2010

Cover Story Don't leave clients out in the cold—help them find ways to pay By Karen Felsted, DVM, CPA, CVPM, MS As the temperatures turn, many veterinary clients are still struggling to pay for much-needed services. But with a little research, your practice can act as a warm refuge from the chilly economic climate. Checking in There's no place like home By Kristi Reimer, Editor But if you have to go somewhere, the CVC veterinary conference is a great choice. Practice Management Q&A Q&A: Help your team help your practice By Amanda Donnelly, DVM, MBA What kind of marketing projects can our team members complete to help boost business? Q&A: Paying for the phone in their pocket By Karl Salzsieder, DVM, JD What's the best way to compensate on-call technicians? Should we pay them simply for carrying a phone at all times? Practice Tips Step up your stem cell education efforts By Andrew Rollo, DVM Many clients are hesitant to even discuss stem cell therapy as a treatment option. You can get them to open up. A thrifty way to use autoclave tape A thrifty way to use autoclave tape Use a reminder notebook to keep track of team meeting topics Use a reminder notebook to keep track of team meeting topics A smart way to reuse human baby bedding A smart way to reuse human baby bedding Don't let your employees jump ship By Bob Levoy When the economy improves, valuable team members may head for friendlier waters. It's up to you to show them why they should stay with your practice. Growth Center Care for fins to find new revenue By Brendan Howard, Editor Build goodwill and the bottom line at your veterinary practice by sharpening up your aquatic animal skills. Click & Copy Motivate employees with a practice bill of rights By Brendan Howard, Editor Empower and inspire your veterinary practice's employees with a bill of rights for your team members. Ownership Issues 7 easy steps to a better veterinary practice By Denise Tumblin, CPA , Helen Hoekstra The end of the year is a perfect time to consider improvements in your veterinary hospital. Use these tips to create the leaner, healthier, happier practice you've been dreaming of. Managing Smart How to survive a partnership By Mark Opperman, CVPM Follow this advice to avoid ending up in a dysfunctional partnership. Hospital Design Taking the chaos out of caring for pets By Sarah A. Moser Step in and warm up by the fire. Companion Animal Care Center in Winona, Minn., creates a cozy way to care for pets and their owners. Hot Button Teach team members to referee themselves By Shawn Finch, DVM Give practice employees the tools to resolve problems on their own. Here's how.

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