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Hospital of the year

2008 Hospital of the Year: Another view of reception 2008 Hospital of the Year: Canine boarding 2008 Hospital of the Year: Doctors' consultation area 2008 Hospital of the Year: Doctors' office 2008 Hospital of the Year: Exam room

VETERINARY ECONOMICS, Jun 1, 2011

Personnel Management Saying goodbye: Terminating a long-time veterinary employee By Brian Conrad, CVPM It's never easy to let go of someone who's been by your side from the beginning at your veterinary practice. But sometimes it's the only option left. Here's how to do it with grace. Checking in Operation mow the lawn By Kristi Reimer, Editor I had to tackle this tough task sooner or later. Turns out it was later. Practice Management Q&A Q&A: Should I give my veterinary team members financial feedback? By Gary Glassman, CPA Q: How much should my team members know about my practice's finances? Q&A: Is my leadership style best for veterinary practice? By Dr. Dave Nicol Q: What leadership style is best for veterinary practice? Practice Tips Dental makeover: Pet edition Check out these dramatic dental makeovers. The price of unemployment at your veterinary practice By Jeff Rothstein, DVM, MBA Find out how to reduce or even aviod the cost of unemployment. 10 ways to utilize e-mail at your veterinary practice By Bob Levoy Cheap advertising—and improved client communication—is just a click away. Endocrine Testing: Why one test isn't enough Testing for endocrine disorders can be costly to your clients. Explain the process—and the costs—right away to increase compliance. Cover Story Waves and wags By Sarah Moser Built in the 1960s, Pacific Animal Hospital in Oceanside, Calif., gets a surfer-inspired makeover while paying homage to its surroundings. Legal Ease Keep your emergency clinic safe after hours By Phil Seibert, CVT Learn how to protect your staff and keep your practice safe from robbery and violence late at night. Growth Center 5 answers to your questions about search engine optimization By Amanda Donnelly, DVM, MBA Drive clients to your website using these web-savvy search strategies. Click & Copy 9 steps to calm anxious pets Pet anxiety causes problems for pet owners. You can help with a behavior program. Industry Issues Sticker shock: Stop scaring clients with your veterinary fees By Karen Felsted, DVM, CPA, CVPM, MS , John Volk Veterinary fees have outpaced inflation. Make sure your clients understand the better medicine they're receiving, and tackle client pushback with bundled services, payment alternatives, and—gasp!—discounts. Practice Finances What wellness plans can be for your veterinary practice By Karl Salzsieder, DVM, JD Wellness plans aren't milking clients dry. They're swelling veterinary hospitals with income and helping spot patient problems. Learn what set-fee-for-service packages can do for your practice. Hot Button Animals experience heartbreak, too Some highly scientific types may disagree, but I'm convinced it was no coincidence that my dog's skin condition relapsed afer her companion's death. Equine Solutions Communicating with equine clients about West Nile virus By Portia Stewart Mobile practitioners, follow these tips to handle horse-health conversations on the go. Q&A: Why are the bills so high for my equine practice? By James Guenther, DVM, MBA, MHA, CVPM, AVA Q. The inventory for our practice's equine work seems out of control and the payables are piling up. How do I manage inventory without losing money?

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