VETERINARY ECONOMICS, Oct 1, 2005 - Veterinary Economics
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VETERINARY ECONOMICS, Oct 1, 2005
Checking in
Facing monumental disaster
By Marnette Denell Falley
Veterinarians fought such incredible obstacles in the wake of the hurricane.
Practice Tips
Measure your new hire's fit
By Bob Levoy
How do you know whether a newly hired team member is right for his or her job and, equally important, right for your practice? Many practice owners evaluate a new hire's job performance during a probationary period, which can last from 30 to 90 days.
Face your next audience with condfidence
By Willam Lynott
You can enhance your professional career every time you step up to the lectern—provided you've mastered the all-important basics of public speaking.
Debunking the 80/20 rule
Lynette Ott, the practice manager at Barton Heights Veterinary Hospital in Stroudsburg, Pa., always heard that 20 percent of clients bring in 80 percent of income. Not content to blindly adopt the mantra, Ott went looking for data.
Controlling morning chaos
Between 7:30 a.m. and 9 a.m. chaos ruled in the front office at Catawba Animal Clinic in Rock Hill, S.C., says Hospital Administrator Jean Weaver. "All our dental appointments, surgery appointments, daycares, and routine morning appointments were coming in around the same time," she says. "Our receptionists were overwhelmed trying to check in the appointments in a timely manner, especially with clients rushing to get to work."
Practice Management Q&A
Deducting discounted care
By Gary Glassman, CPA
I perform services at a discount for a local nonprofit group. Can I write off the discounts?
Yearly production
By Mark Opperman, CVPM
How do you determine expected yearly production for veterinarians? How should it change based on years of experience?
Revenue from food and products
By Jennette Rosier Lawson
What percent of practice revenue should go to food and products?
First-year income increase
By Roger Cummings, CVPM
What's the expected average increase in gross income in the year after opening a practice?
Growth Bulletin
Case Study: Upscale Boarding Keeps Pets and Owners Happy
"I didn't like boarding my dog in a little cage," says Dr. Henry Inglesby, owner of Suwanee Pet Suites and Animal Care Center in Suwanee, Ga. Assuming other vacationing dog owners also hated the thought of leaving their precious canines in tight quarters, he decided to replace the cramped cages.
Vetcetera
Doggy paddling's stroke of fame
Jake, a Golden Retriever, finished in the top 15 percent of more than 500 swimmers in the South End Rowing Club's 10th annual Alcatraz Invitational, becoming the first furry four-legger to take the famous prison-escape dip.
National Pet Wellness Month
October is the second annual National Pet Wellness Month, sponsored by Fort Dodge Animal Health and the AVMA.
Scientists test the waters for test-tube sharks
Scientists are working to preserve the grey nurse shark, an endangered species, by eliminating the death of sharks in the womb, according to an article on www.cnn.com. Through a process called intra-uterine cannibalism, grey nurse embryo pups develop a jaw with razor-sharp teeth very early and cannibalize their siblings in the womb. Because the sharks have two wombs, two sharks survive every two years when the shark breeds.
Building the Bond
The small, the mean, and the ugly
By Laura Bougie, DVM
Putting his own needs aside, a man risks snaps and bites and offers outcast dogs unconditional love.
Click & Copy
Exit questionnaires improve staff retention
Find out what parting staff members really think about your practice—and use that information to make it a great place to work.
Exit questionnaire
Use this form to get meaningful feedback when team members leave your practice.
Legal Ease
I heard there is a new bankruptcy law. What are the details?
By Fritz Wood, CPA, CFP
Starting in October, it'll be harder for people to file for personal bankruptcy under Chapter 7, says Veterinary Economics Personal Finance Editor Fritz Wood, CPA, CFP. Under Chapter 7, debtors can wipe away unsecured debts such as credit card bills after certain assets are liquidated.
Destroying your documents
A new federal rule requires you to properly dispose of sensitive information derived from credit reports. Effective June 1, The Fair and Accurate Credit Transactions Act disposal rule says you must burn, shred, pulverize, erase, or otherwise destroy electronic and hard-copy files you've obtained from a consumer-reporting company for employment reasons.
Addressing diversity
In July, the AVMA held a diversity symposium to address ongoing racial and gender issues impacting the veterinary profession.
PAWS proposes stricter regulation of breeders
The Pet Animal Welfare Statute of 2005, introduced in the Senate (S. 1139) and House of Representatives (H.R. 2669), is designed to strengthen the regulation of the pet industry.
Cover Story
Focusing on fees
By Denise Tumblin, CPA , Jennette Rosier Lawson
Do you feel like you're always batting at your fees without ever pinning down the perfect fee schedule? Use this advice to align your fees with the level of client service and animal care you provide.
Hot Button
Excuse me, but no more excuses
By Jim Kramer, DVM, CVPM
Prescribing the medicine is easier than taking it, but if you want to uphold your standard of care, you need to ditch your excuses.

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