Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: dvm360

The tick control toolkit

March 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss tick control with clients. (With an educational grant provided by Merck Animal Health)

Source: dvm360

The nutrition toolkit

February 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pet nutrition with clients.

Source: FIRSTLINE

Client handout: Nutrition questionnaire

January 27, 2014

Start a conversation with clients about what they're feeding their pets with this free handout.

Source: VETERINARY ECONOMICS

Client handout: 4 tips for weight loss in cats

January 27, 2014

Help clients get their cats back into a healthy weight range with tips from this free handout.

Source: VETERINARY MEDICINE

Client handout: Chronic intestinal disease in cats

January 1, 2014

Help clients understand the importance of investigating frequent vomiting and hairballs in cats by downloading this free handout.

Source: dvm360

Your team in 2014 toolkit

January 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to keep your veterinary team members performing at their best this year.

Source: FIRSTLINE

What to say when pet owners can't pay for veterinary care

January 1, 2014

Most pet owners want the best care for their pets. Erase the embarrassment factor for clients on tight budgets with these five tips to talk about cost.

Source: VETERINARY ECONOMICS

Empower pet owners as a veterinary team member

December 19, 2013

Give clients options and educate them so they feel in control of their pets' care.

Source: dvm360

The life stages toolkit

December 1, 2013

This toolkit delivers team training, client handouts, exam room education strategies and more, all designed to make it as easy as possible to discuss life stage veterinary care with clients. (With an educational grant provided by Sogeval)

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