Client communication for veterinary technicians. - dvm360
  • SEARCH:
Client communication for techs
Source: dvm360

Practice like pet owners are watching

February 27, 2014

Do right by your veterinary patients and clients.

Source: VETERINARY MEDICINE

Create a complete picture of health: How to cultivate client compliance

February 1, 2014

Are you puzzled why your clients aren't following through on your advice? Try these five tips, and your practice could be well on its way to good health for all.

Source: VETERINARY ECONOMICS

Client handout: 4 tips for weight loss in cats

January 27, 2014

Help clients get their cats back into a healthy weight range with tips from this free handout.

Source: FIRSTLINE

What to say when pet owners can't pay for veterinary care

January 1, 2014

Most pet owners want the best care for their pets. Erase the embarrassment factor for clients on tight budgets with these five tips to talk about cost.

Source: VETERINARY ECONOMICS

3 tips for veterinary callback success

December 18, 2013

Follow-up phone calls show clients you care and are crucial to building trust.

Source: VETERINARY MEDICINE

Audio: Communicating with grieving clients

December 2, 2013

Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.

Source: VETERINARY ECONOMICS

Posts and tweets about inappropriate elimination

December 2, 2013

Send out these social media posts to help clients and save pets from relinquishment.

Source: VETERINARY ECONOMICS

End fearful visits to your veterinary practice

December 1, 2013

Coat yourself in pheromones and stuff your pockets with treats to make pets feel more comfortable.

Source: FIRSTLINE

Form: Sample conversation tree: Responding to pet owners' comments about the 20/20 report

December 1, 2013

Consider some of the questions clients might ask after viewing the Nov. 22 20/20 segment, "Is Your Veterinarian Being Honest with You?" Then use these sample responses.

Untitled Document veterinary_forms
Click here