Send out these social media posts to help clients and save pets from relinquishment.
Understanding the stages of grief and communicating effectively with grieving clients is key to breaking bad news.
Follow these "next steps" to make sure your veterinary team is prepared to discuss veterinary care for pets of all ages with clients.
Dr. Garrett covers communication strategies and tips for breaking difficult news to clients.
Coat yourself in pheromones and stuff your pockets with treats to make pets feel more comfortable.
Show your practice's commitment to pet care with a professional post-appointment phone call.
How to tackle your clients' questions in the wake of ABC's news report.
Hefty pets can be a big burden. Help veterinary clients get a handle on their pet's problem with this advice.
Handle client conversations about expenses with this short response.