Veterinary teams celebrate the bond between people and pets - dvm360
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Building the bond for techs
Source: VETERINARY ECONOMICS

3 tips for veterinary callback success

December 18, 2013

Follow-up phone calls show clients you care and are crucial to building trust.

Source: FIRSTLINE

Why I love working with exotic pets

October 1, 2013

Welcome to the amazing world of animals that hop, slither and soar through the doors of the veterinary practice where we work every day.

Source: FIRSTLINE

The VHMA files: Connect with veterinary clients

September 1, 2013

Surveys let veterinary clients rate your performance before they take their frustrations online.

Source: FIRSTLINE

Clients nibbling away at your good mood?

September 1, 2013

When veterinary clients take a bite out of you, use these tips to retrain their most challenging behaviors.

Source: FIRSTLINE

Solutions for spoiled veterinary clients

September 1, 2013

Have a demanding veterinary client? Use these tips to get through those appointments and better your client's experience.

Source: FIRSTLINE

Identify and handle out-of-control veterinary clients

September 1, 2013

Protect yourself, coworkers and clients with these simple steps.

Source: DVM360 MAGAZINE

Surviving the storm: Veterinary team survives Okla. tornado

June 14, 2013

A clinic 'family' rides out the storm relying on each other.

Source: DVM360 MAGAZINE

Q&A: The importance of a personal veterinary-client-patient relationship

June 1, 2013

Dr. Andrew Roark says despite all the advances in technology, until pets can talk, the physical exam is still essential.

Source: VETERINARY ECONOMICS

Take a breath

May 1, 2013

This veterinary team member's lost pen served as a reminder not to take interactions with clients for granted.

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