Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: VETERINARY ECONOMICS

Posts and tweets about fleas

March 1, 2014

Use social media to get information out about these parasites: it may spur your veterinary clients into action.

Source: dvm360

The tick control toolkit

March 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss tick control with clients. (With an educational grant provided by Merck Animal Health)

Source: VETERINARY ECONOMICS

4 ways to beat the background noise in your veterinary clinic

February 1, 2014

You may be oblivious to the loud noises of your veterinary practice, but you can bet that pet owners—and pets—hear them all too well.

Source: dvm360

The nutrition toolkit

February 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pet nutrition with clients.

Source: VETERINARY ECONOMICS

Determining charges for unused veterinary cancer medication

February 1, 2014

One veterinarian queries an ethics expert and Facebook readers seize the chance to respond.

Source: VETERINARY ECONOMICS

Dreaming up the perfect app for your veterinary practice

January 23, 2014

Check out the 9 things your hospital's mobile app should do.

Source: VETERINARY ECONOMICS

Pets aren't getting the dental care they need at your veterinary hospital?

January 9, 2014

Make every month Dental Health Month at your veterinary practice to get clients in the door for crucial preventive screening.

Source: dvm360

Your team in 2014 toolkit

January 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to keep your veterinary team members performing at their best this year.

Source: FIRSTLINE

What to say when pet owners can't pay for veterinary care

January 1, 2014

Most pet owners want the best care for their pets. Erase the embarrassment factor for clients on tight budgets with these five tips to talk about cost.

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