Veterinary news, food animal management strategies, and medical updates especially for food animal veterinarians. - dvm360
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Forms for managers
Source: FIRSTLINE

10 pet owner communication strategies to avoid lawsuits

January 1, 2014

Use these 10 strategies to foster better relations with clients. Then when problems surface, pet owners may choose conversation instead of litigation.

Source: FIRSTLINE

Sample veterinary employee review form

January 1, 2014

Use this sample employee review form as a basis to create your own veterinary team member review for your practice.

Source: FIRSTLINE

Sample veterinary financial policy

January 1, 2014

Use this sample financial policy as the basis to discuss and write your own financial policy at your practice to ease the strain of difficult money talks with clients.

Source: FIRSTLINE

Form: Sample conversation tree: Responding to pet owners' comments about the 20/20 report

December 1, 2013

Consider some of the questions clients might ask after viewing the Nov. 22 20/20 segment, "Is Your Veterinarian Being Honest with You?" Then use these sample responses.

Source: FIRSTLINE

Form: Understanding your veterinary practice's financial health

December 1, 2013

It's important to understand the concepts that contribute to financial wellness. Use this quick guide to put your practice on the right path.

Crossword: Common resume mistakes

October 1, 2013

Use this crossword to test your resume knowledge before you apply for a job at a veterinary practice.

Source: FIRSTLINE

Form: Choose your CE

October 1, 2013

Use this form to choose your next CE opportunity and make the most of it.

Team tool: Sample veterinary coach/player agreement

September 1, 2013

An agreement between a veterinary coach and a player outlines your roles and creates specific shared goals.

Team tool: Practice challenging veterinary client conversations

September 1, 2013

Use these practice cases to rehearse challenging client conversations.

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