|
January 13, 2011
In this online on-demand archived Webinar, Kirk Cito, DVM, and Jay Stewart, DVM, provide an overview of why, in this current economic climate, it's critical to innovate and adjust your practice offerings and services to continue building client relationships that benefit your practice, your patients and your clients. (1 CE credit)
|
|
January 13, 2011
Earnest Ward, Jr, DVM, and Gina Toman, RVT, credit the strength of their practice to excellent client communication and compliance through education. In this online on-demand archived Webinar they share their client visit strategy and explain how they leverage their staff and deliver a unified message that helps clients understand the value of the services they provide. (1 CE credit)
|
|
January 6, 2011
This course presented by Dr. Jim Wilson provides an in-depth look at this subject via audio, video, PowerPoint slides, discussion groups, and recorded classroom question/answer sessions. (1 CE credit)
|
|
December 6, 2010
Essentials of Client Service is a dynamic program that will present fundamental concepts to providing superior customer satisfaction. It will benefit everyone on your practice team. 1 CE credit hour.
|
|
December 6, 2010
Cornerstones of Compliance is an engaging interactive educational experience that is fully narrated and includes case scenarios with video, text, interactive exercises and more. 1 CE credit.
|
|
December 6, 2010
The applications of communication in veterinary medicine are vast and go beyond the veterinarian-client-patient relationship. In this course, you will understand the benefits of effective communication. 2 CE hours.
|
|
December 6, 2010
Exam Room Communications is a dynamic program that will challenge technicians and assistants to rethink their exam room routine and transform it to a client-centered approach, ultimately resulting in higher practice revenues. 1 CE hour.
|
|
September 20, 2010
An online CE course on microchipping that explains the advantages of microchipping to clients. (1 CE credit)
|
|
July 23, 2010
This course offers ways to identify, and deal appropriately with, verbal attacks. (1 CE credit)
|
|
