Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: dvm360

The flea control toolkit

July 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)

Source: VETERINARY ECONOMICS

Resources to help you and your team connect with cat-owning clients

June 13, 2014

Put these feline-focused handouts to work for your veterinary clinic today.

Source: dvm360

The dermatology toolkit

June 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dermatology issues with your team and clients. (With an educational grant provided by Zoetis)

Source: FIRSTLINE

Finding the sunshine in euthanasia

June 1, 2014

The story of the life of a dog named Chance—and the special way we said goodbye—reminded me how beautiful the euthanasia experience can be.

Source: FIRSTLINE

Use doorbells to offer peaceful goodbyes during euthanasia

May 1, 2014

Pet owners saying goodbye to their beloved pets may need a little more time in the exam room. Use a wireless doorbell so they can alert you when they're ready for the doctor.

Source: dvm360

The pain prevention toolkit

May 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pain prevention in pets with your team and clients. (With an educational grant provided by Zoetis)

Source: DVM360 MAGAZINE

C is for cost: Cat care in crisis

April 21, 2014

Get past clients' bias against spending money on veterinary services for cats with the dvm360 Leadership Challenge.

Source: FIRSTLINE

Client handout: Top 10 human medications that poison pets

April 1, 2014

When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.

Source: dvm360

The toxicology toolkit

April 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss common pet toxins with your team and clients.

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