Tips and strategies that help veterinary technicians deliver great client service - dvm360
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Client service for techs
Source: DVM360 MAGAZINE

C is for cost: Cat care in crisis

April 21, 2014

Get past clients' bias against spending money on veterinary services for cats with the dvm360 Leadership Challenge.

Source: FIRSTLINE

Client handout: Top 10 human medications that poison pets

April 1, 2014

When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.

Source: dvm360

The toxicology toolkit

April 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss common pet toxins with your team and clients.

Source: dvm360

Cat towel wraps, canine scent training dangers and more in the dvm360 Five

March 25, 2014

The latest veterinary medicine, business and team news.

Source: dvm360

The tick control toolkit

March 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss tick control with clients. (With an educational grant provided by Merck Animal Health)

Source: dvm360

The nutrition toolkit

February 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pet nutrition with clients.

Source: FIRSTLINE

Client handout: Nutrition questionnaire

January 27, 2014

Start a conversation with clients about what they're feeding their pets with this free handout.

Source: VETERINARY ECONOMICS

Client handout: 4 tips for weight loss in cats

January 27, 2014

Help clients get their cats back into a healthy weight range with tips from this free handout.

Source: FIRSTLINE

What to say when pet owners can't pay for veterinary care

January 1, 2014

Most pet owners want the best care for their pets. Erase the embarrassment factor for clients on tight budgets with these five tips to talk about cost.

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